Way to Health

Evidence based programs for members

Leverage evidence based programs to manage conditions and engage members in their health care.

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Drs. Sindhu Srinivas and Adi Hirshberg, Maternal Fetal Medicine, Penn Medicine

Key outcomes

Increase adherence to wellness programs

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Deploy proven programs across populations

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Research and innovate

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Womens Health

Programs addressing issues specific to women and pregnancy.

Together Care - GynOnc Pilot
Womens Health

The intent of this project is to create a texting algorithm that will support post-operative calls with gyn-oncology patients. Enabling texting communication that would filter the acuity, and would allow over-burdened nursing staff to triage the patients in a more timely way, while still connecting with all of the patients post-operatively. If deployed, we see the scaling across the remainder of our surgical sub-specialties as a possibility.

Results

Ongoing Research & Analysis

Features Utilized
SMS Conversations EHR Integration
LaTCH
Womens Health

Women's health intervention after child birth to assist with new mothers with questions and provide support for breastfeeding.

Results

Increase in breastfeeding due to support from text intervention.

Increase in provider and patient communication regarding newborn questions.

Features Utilized
EHR Integration SMS Conversations
THEA
Obstetrics

Weekly text message blood pressure monitoring for pregnant women without complications in order to replace office visits with at home monitoring.

Results

Minimize the amount of in-person visits during pregnancy for healthy women.

Monitor patient blood pressures from home and intervene as necessary.

Features Utilized
Blood pressure monitoring via text messaging. EHR Integration

Surgery Solutions

Programs addressing issues specific pre and post procedure protocols

Enteral Nutrition Help - Pilot
Gastroenterology

The intent of this pilot is to use texting to outreach to patients discharged from the hospital on enteral nutrition (feeding tubes). Currently patients are discharged and there is no care home for them getting help or having questions asked around enteral nutrition leading to lots of follow-up calls and readmissions. The program will consist of twice weekly check-ins to see how the patients are doing. The goal of the pilot is to show patient engagement with text messaging. The longer term goal is to reduce readmission rates amongst this population.

Results

Ongoing Research & Analysis

Features Utilized
SMS Conversations EHR Integration
Remote Drain Management
Home Health

Text conversations to monitor drain outputs of patients who’ve received breast reconstructive surgery. These tailored conversations comply with 20 cc and 30 cc drain management. Texts ask patients their daily output to determine if they are at criteria and need a drained pulled from a home health nurse until they have no drains left.

Results

Post-op visits reduced from 5 to 1

Per patient time savings of 15 hours

Significant contribution margin

New Home Health revenue

Features Utilized
SMS Conversations EHR integration
Remote Ostomy Output Monitoring
Remote Monitoring

Text conversations to monitor patients’ ostomy output levels after an ileostomy procedure. Patients can send in output values throughout the day, whenever they empty their ostomy bag. We calculate their levels over varying hours to determine total output and compare against thresholds. If these reported outputs are above or below thresholds, patient’s care team is alerted to engage in high-touch care that could lead to a home infusion visit. This surfaces patients who are at risk of post-op readmission.

Results

Reduced post-op visits

Reduced hospital readmissions by 54%

Increased patient satisfaction

Features Utilized
SMS Conversations EHR integration

Quality, Safety and Patient Experience Solutions

Leverage pre-built dashboards with key operational metrics

Real-time Dashboards

Leverage pre-built dashboards with key operational metrics

Let us tell you more

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Build your own intervention quickly

Way to Health capabilities are grouped into modules. Configure them to address your specific needs and combine them together to quickly build, test and deploy interventions. Choose your deployment model - pilot, standalone or scaled and EHR integrated.

Conversations Two-way Texting

Communication with patients or study participants is key to engaging them. Choose from a variety of communication techniques or combine them tailored to a patient's behavior. Texts can be sent out based on set schedules and / or rules. These configuration rules can be as simple as responding with a personalized "Great job, John" or as complex as evaluating blood pressure values and generating an in-basket message to the physician.

Remote Monitoring Vitals and Activity Monitoring

The platform integrates directly with a number of biomedical devices to capture vitals directly from the patient / participant. The kinds of vitals captured include blood pressure, medication adherence, sleep tracking, weight, blood glucose and many more continue to be added. Additional devices are added quickly on request.

Randomized Control Trials Arms & Randomization

Setup multiple arms for studies including a control arm. The platform also offers multiple computerized randomization of participants, including the configurable choices for stratified, blocked, weighted, and adaptive randomization strategies. Ongoing management of participants via a "triage" view is also available out-of-the-box.

Study Library Program Library

All programs - research studies as well as clinical projects - are available to be built upon. The programs can be copied over in a couple of clicks and then modified as needed. This can accelerate RCT and clinical deployments and reduce launch time from months to days or weeks.

Behavioral Science & Economics Gamification & Social

Games and social media are significant drivers of human behavior. The platform allows patients to earn points, level up, use lifelines and more. These features can be combined with peer competition or support.

Rules Engine Schedule or event driven

All interventions require recurrence based on a defined period - hours, days, weeks or months or off an event (such as admission). Research studies or clinical deployments both require this to be further tailored by each arm or patient. The platform has been designed to support these use cases and more.

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